Standard and Priority Shipping Costs & Delivery Times
We offer Standard and Priority shipping options for all countries, excluding remote islands such as Hawaii and Guam.
Standard Shipping Cost:$19
– Priority Shipping Cost:$39
Handling time plus shipping time.
-●Processing Time:Usually 2-5 business days, holidays may extend.
-●Standard Delivery Time:7-15 business days for most countries/areas, up to 30 business days for remote areas.
-●Expedited shipping, available at checkout:3-8 business days, may be delayed due to uncertainties such as customs.
Due to the peak holiday season, there may be a delay in processing your order. Please take this into consideration when purchasing.
Packaging
Products are packaged in multi-layer secure packaging to ensure they are not damaged during shipping.
Incorrect address
Please ensure that your address is accurate before placing your order.You can do this by [email protected] Contact Us to change your address before shipping.
It will not be possible to change the address after dispatch. The customer is responsible for any delivery failure due to an incorrect address.
Loss in transit
If a product is lost in transit, Please pass the [email protected] Contact Us. We will contact the logistics provider to resolve the problem.
Destination Country
Yes, we can ship to most countries worldwide. However, certain areas may be inaccessible or require additional documentation for customs clearance (e.g., Korea, Chile may require a personal tax ID number, and Taiwan may require the recipient’s ID card). Please do not provide P.O. Boxes, military and restricted areas, or all military ports as a delivery address. All carriers refuse to deliver to these areas.
Order Tracking
Once an order has been shipped, we will email you a tracking number so that you can monitor the status of your order. Please use the following link to track your order:——— tracking.com
Customs and Import Duties
The buyer is responsible for paying any customs and import duties that may apply. We are not responsible for delays caused by customs.
We are committed to delivering your order in a reliable manner. However, as soon as a shipment leaves our warehouse, we cannot cancel the order, nor can we control any delays caused by customs. We cannot be held responsible for items that are marked as ‘delivered’ but are in fact stolen. If an item is lost in transit and not marked as ‘delivered’, we will offer compensation or a replacement after investigation with the shipping company. For parcels marked as ‘delivered’, the buyer must negotiate with the local courier company and obtain proof of loss before a claim can be processed. We are committed to resolving all shipping issues fairly.