Who we are
Our website address is: https://zensb.com.
Privacy Policy
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from zensb.com (the ‘Site’).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.In addition, when you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as ‘Device Information’.
We use technologies such as cookies, log files, web beacons, tags and pixels to collect Device Information.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card number), email address, and telephone number. We refer to this information as ‘Order Information’.
When we refer to ‘Personal Information’ in this Privacy Policy, we mean Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to fulfil orders placed through the Site (including processing payment, arranging shipping and providing invoices/order confirmations). In addition, we use this order information to communicate with you, to screen orders for potential risk or fraud, and to provide you with information or advertisements related to our products or services based on your preferences.
We use the device information we collect to help us screen for potential risks and fraud (in particular your IP address) and to improve and optimise our website.
Sharing your personal information
We share your personal information with third parties to help us use your personal information as described above. For example, we use WordPress to power our online shop and Google Analytics to understand how customers use the website. We may also share your personal information to comply with applicable laws and regulations, to respond to legitimate requests for information, or to protect our rights.
Behavioural Advertising
We may use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. You may opt out of targeted advertising using the link provided.
Do Not Track
Please note that we do not change the data collection and usage practices of our website when we see a ‘Do Not Track’ signal from your browser.
Your Rights
If you are a European resident, you have the right to access, correct, update or delete your personal information. In addition, your information may be transferred outside of Europe.
Data Retention
We retain your order information unless you request that it be deleted.
Changes
We may update this Privacy Policy to reflect changes in our practices or for operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices or to make a complaint，Please send an email to [email protected] Or contact us by email using the details provided below.